Terms and Conditions – OneStar Digital

Last Updated: 10/09/2025

1. Acceptance of Terms

By accessing and using onestardigital.com, you accept these terms and agree to be bound by them. If you disagree, please discontinue use immediately.

2. Services Description

What We Provide:

• Digital marketing strategy development
• SEO optimization services
• Social media marketing
• Content creation and marketing
• Website development and design
• Analytics and reporting
• Marketing consultation

What We Don’t Guarantee:

• Specific ranking positions on Google
• Exact revenue or profit increases
• Viral social media content
• Immediate results from campaigns

3. Client Responsibilities

You Agree To:

• Provide accurate business information
• Grant necessary website access
• Make timely payments
• Provide feedback in reasonable time
• Follow legal and ethical guidelines

You Won’t:

• Share confidential strategies
• Engage in black-hat SEO techniques
• Provide false or misleading information
• Use our services for illegal purposes

4. Payment Terms

Fee Structure:

• Project-based pricing
• Monthly retainer options
• One-time service fees
• Custom package pricing

Payment Schedule:

• 50% deposit to begin work
• Balance upon project completion
• Monthly invoices for retainers
• Net 15 payment terms

Late Payments:

• 1.5% monthly interest on overdue amounts
• Service suspension after 30 days
• Collection proceedings after 60 days

5. Intellectual Property

We Own:

• Proprietary methodologies
• Internal tools and processes
• Pre-existing materials and templates

You Own:

• Your business data and content
• Final delivered materials
• Your website and social accounts

Licenses:

• We grant usage rights to delivered work
• You grant us permission to use for service delivery
• Portfolio usage rights (attributed)

6. Confidentiality

Confidential Information Includes:

• Business strategies and plans
• Financial information and data
• Customer lists and databases
• Proprietary processes

Obligations:

• Non-disclosure of confidential information
• Protection of sensitive data
• Return/destruction upon request
• Limited to necessary personnel

7. Service Limitations

Our Commitment:

• Industry-standard practices
• Regular progress reporting
• Professional conduct
• Continuous optimization

Not Included:

• Guaranteed specific results
• Unlimited revisions
• 24/7 immediate support
• Third-party costs

8. Termination

You May Terminate:

• With 30 days written notice
• Payment for work completed
• Return of provided materials

We May Terminate:

• For non-payment
• Illegal or unethical requests
• Harassment of staff
• Material breach of terms

9. Liability Limitations

Maximum Liability:

• Limited to fees paid
• No indirect damages
• No consequential losses

Exclusions:

• Intentional misconduct
• Gross negligence
• Illegal activities
• Personal injury

10. Dispute Resolution

Process:

1. Informal negotiation (30 days)
2. Mediation (if needed)
3. Legal action (last resort)

Jurisdiction: [Your State/Country] courts

11. Third-Party Services

We May Use:

• Analytics tools (Google Analytics)
• Marketing platforms
• Communication tools
• Project management software

Your Responsibility:

• Third-party terms acceptance
• Additional costs awareness
• Separate account management

12. Website Usage Terms

Allowed Use:

• Personal and business purposes
• Information gathering
• Service inquiries
• Resource downloading

Prohibited:

• Automated scraping
• Reverse engineering
• Spam and harassment
• Illegal activities

13. Amendments

• 30 days notice of changes
• Continued use implies acceptance
• Major changes may require re-agreement

14. Force Majeure

Not liable for delays due to:

• Natural disasters
• Internet outages
• Government actions
• Other uncontrollable events

15. Contact Information

Legal Notices:
Email: legal@onestardigital.com
Phone: +880 1717569117
Address: Dhaka, Bangladesh

Response Time: 7-10 business days